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Front door was supposed to be a double door, it was not.6. My kitchen cabinet we added the extra row on top and I have four windows above the kitchen cabinets. Those windows were installed incorrectly, fixed incorrectly, and fixed again incorrectly. A week or so after we moved in we had a flood because water backed up in our showers and toilets and flooded our home. We knew something was wrong because we could tell that the toilets were acting funny and called Perry and they sent the plumber out.
On November 10th, the sheetrock installation began while the roof hadn’t been fully completed. The roof was installed over the 3 days of Halloween weekend by 3 guys. Our independent inspector said that at final inspection he would take a closer look to verify if it was functional, even though it had glaring visual issues. Perry construction manager told us that he would address the roof after the house was bricked and the trim was painted. As the roof was being finished, the sheet rock installation began which our inspector stated he was surprised that Perry got the go ahead to do considering the roof should have been completed first. For example, were told up front Perry had multiple options of standard tiles to select from, only to find out there was a change in their standards because of COVID delays.
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However, Perry has not agreed to correct the improper installation. We are currently in a contract with Britton Homes and it is one if the most frustrating moments in my life. Only certain types of specialty contractors (e.g. HVAC, electrical) need to be licensed in Texas. There are no licensing requirements when it comes to hiring for a construction or major remodeling project. RentByOwner makes it easy to compare the best listings on RBO homes from online vacation rental OTAs, including Booking.com and more. All these make it easier to find the perfect accommodation for your next vacation in Dar Bouazza.
Community Overview Star Trail is a 900-acre community located just west of the Dallas North Tollway and north of US-380. Amenities include three pools, a splash pad, pavilions with grills and outdoor lounges with a fireplace and big screen TV. Residents will enjoy playgrounds, tennis courts and hike-and-bike trails. Nearby conveniences include brand-new Prosper Shopping Center, the Shops at Legacy and the Cowboys' new world headquarters, The Star in Frisco. John and I would like to thank you for the wonderful job done renovating our home.
Britton Homes/Perry Homes Projects
Of all the on-going renovation projects within the circle of our friends, I can truly say that this is the best effort by far. “Your professionalism has been impeccable and you managed our expectations perfectly. We appreciated you working out details with us rather than just implementing your own solution without our input. Your contractors are courteous, responsible and fastidious and your staff are professional and very accommodating. If you hire a contractor through BuildZoom, that contractor is accountable to us. We can enforce standards of behavior, mediate disputes, and guarantee satisfaction.
We paid for extra insulation between the media room and a bedroom and even though they had painted in red spray paint “insulate” on the concrete floor in front of that wall they didn’t insulate it. If we hadn’t walked our home on that day we would have never known because drywall would have went up. The workers at nearby homes blare music for 12 hours/day which makes our walls shake and we're trying to work from home and our baby is trying to nap. Multiple times workers have been here well into the evening - until 10 pm last night, using floodlights and loud machinery and the management at Perry has actually said to call the cops on the workers.
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Please see some of our recent remodeling testimonials. If you are looking for remodeling ideas, you can browse hundreds of beautiful photos of work performed by our general contractors. BuildZoom is a database of every licensed contractor in the United States. We work hard to figure out who the great contractors are, and who the bad contractors are.
We were given option pages with no pricing only to find that the sheets weren’t updated with pricing so instead of fixing and owning their admitted system errors we were still forced to pay for the upgrades. The division president of DFW would consistently say no and refuse to acknowledge the errors that were causing buyer's frustrations. Their license was verified as active when we last checked. If you are thinking of hiring Britton Homes / Perry Homes, we recommend double-checking their license status with the license board and using our bidding system to get competitive quotes. If you are thinking of hiring Britton Homes/Perry Homes, we recommend double-checking their license status with the license board and using our bidding system to get competitive quotes.
Britton Homes
These people are just totally unprofessional and embarrassing. “I wanted to thank you for your quick and thorough response to the follow-up repair issues that I recently had. There is no question in my mind that hiring Britton Homes to do my addition and renovation is one of the smarter things that I have done in my life.
You have to wait for the framing crew, then you have to wait for the fixing crew and so on. Open public records in the city where your home is constructed. Class Actions may be the best way to resolve the issue since Perry Homes has very strong financial ties to Legislators and Texas Government. Perry Homes hired an attorney who already violate the Texas RCLA by ignoring the 25-day statute to inspect the home. Our moderators read all reviews to verify quality and helpfulness.
Perry Homes team was honest, straightforward and even in August the build was completed ON TIME, and AS EXPECTED. Yes, there were a few small substitutions because of supplies, but frankly they were minor. As a part of the Perry Homes family, Britton Homes is backed by a 50 year legacy of unsurpassed quality in the home building industry. Each of our designs exude versatility and artistry, and include a wealth of delightful amenities tailored to evolving families. StatusNot RequiredBuildZoom verified in July, 2019 that this contractor does not need a license to be a builder in Texas.
Distinctive architecture, crafted designs, energy efficiency, innovative technology, and personalized features are the building blocks of each Britton Home experience. TypeContractorAccording to the The City of Frisco, TX, the status of this license was at one point cancelled. If this is your business, please update your license status. A great source of pride for us comes from the remodeling reviews we receive from our clients. We love to hear direct feedback, receive letters, and be reviewed on Angie’s list. We have, in fact, been awarded most recently, for the 12th time, Angie’s List Super Service award—their highest honor.
The City Permits Department did not send me a CO for 14 months despite my requests. Now, in December 2021, I receive a TCO dated AFTER the CO and both documents are AFTER the closing. However, state and federal law require these documents. When I sent the records that I received to Perry Homes, I asked why they were never provided at Closing as legally required. Perry Homes installed my roof shingles, roof felt and gutters wrong. I sent the inspection and submitted a warranty request.
They rarely show up when they say they are going to show up. They need to come out again to redo for the second time our walkway. Well I guess it will be the third time because it wasn’t right the first time so this will be the third time.
We are dedicated to providing an exceptional customer experience before, during and after you move into your new home. Live well, thrive and grow in your new, distinctly different Britton Home. He meets my husband out at the lot every other Friday and is great with communication.
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